IT & VoIP HELPDESK SUPPORT
What do I get?
- Unlimited IT telephone support
- Unlimited IT remote support
- 24-hour IT system monitoring
- Server management & maintenance Ongoing computer maintenance
- Support for printers & networking equipment Backup management
- Virus removal
- Warranty management Annual system audit
- Annual security assess
Any help and support you need with your IT systems and equipment is covered. We’re there for the day-to-day care whenever you need us, but we’ll also check on your medium to long-term IT health without you even asking us to. We will monitor your system remotely, 24 hours a day and once a year we will diarise an IT health check to ensure that your system is still operating to maximum efficiency.
Daily help at hand
Unlimited telephone and remote support; backup management and virus removal; computer maintenance.
24-hour system monitoring; server management and maintenance; support for printers and networking equipment.
Your long-term IT health
Annual system audit; annual security assessment and warranty management.
VoIP Phone Systems
VoIP allows you to make low cost or even no cost telephone calls and receive calls through a range of newer and more flexible ways, through a telephone system that uses just your internet connection. Unlike traditional telephone systems that are run through the copper wires, VoIP (Voice over Internet Protocol) runs through your existing internet and requires no onsite equipment. Ring any telephone or mobile in the world and receive calls from any phone in the world, just like you would with a traditional fixed line – the equipment or network being used by the other person is of no relevance.
Key points and benefits:
Gain instant access to quality business grade calling features
Reduce your operating costs, call costs and overheads
Get started quickly with little to no capital outlay
Manage your entire service and number configuration online
Make and receive calls from anywhere with the internet – or forward to any mobile or landline
Handle calls through a VoIP phone, your mobile or PC/Mac
We are able to provide intermediary support with your VoIP phone system along with assessing your current provision to ensure it is fit for your business. We'll happily make recommendations and also keep you up to date with advancements in the market to ensure your tech is right for you.